Frequently Asked Questions (FAQs) – Zariluxe
🔸 1. What products do you offer?
We offer a curated range of Eastern wear for women, including luxury lawn suits, festive collections, and formal attire. We also have a growing collection of jewelry to complete your look.
🔸 2. Do you offer UK-wide delivery?
Yes, we offer free delivery across the UK on all orders — no minimum purchase required.
🔸 3. How long does delivery take?
Standard UK delivery usually takes 3–5 working days. You’ll receive a tracking number once your order has been dispatched.
🔸 4. Do you ship internationally?
Currently, we only deliver within the UK. International shipping is not available at this time.
🔸 5. Can I exchange or return my item?
Yes, returns and exchanges are accepted within 7 days of receiving your order, provided the item is unused, unwashed, and in original condition with tags intact.
🔸 6. How can I request a return or exchange?
Simply email us at support@zariluxe.uk with your order number and reason for return. We’ll guide you through the process.
🔸 7. Do you offer in-store shopping?
Yes! Visit us at our physical store:
📍 191 Ilford Lane, London IG1 2RU, UK
🔸 8. Can I place a custom order?
Currently, we do not offer made-to-measure or custom designs, but we’re working on adding this option in the future.
🔸 9. How can I contact customer support?
You can reach us anytime at:
📧 support@zariluxe.uk
📍 Or visit us in-store during business hours.
🔸 10. Do you offer any discounts or exclusive deals?
Yes! Follow us on Instagram and Facebook to unlock exclusive offers, early access to sales, and special giveaways.